Frequently Asked Questions

Everything you need to know about your Safariland gear and orders.

How do I determine the correct holster fit for my firearm?

We recommend using our comprehensive Holster Finder tool. Simply input your firearm's make, model, and any mounted accessories like lights or optics to find the guaranteed compatible fit for your specific setup.

What is the standard shipping timeframe for tactical gear?

In-stock items typically ship within 2-3 business days. For custom-built holsters or specialized duty gear, please allow 4-6 weeks for production and quality testing before shipment.

What is your return policy for performance equipment?

We offer a 30-day return policy on most items in new, unused condition with original packaging. Please note that custom-configured products and certain ballistic equipment may be subject to specific return restrictions.

Do you offer professional discounts for first responders and military?

Yes, we are proud to support those who serve. Verified law enforcement, military, and first responder personnel are eligible for exclusive pricing through our professional purchase program.

How should I maintain and clean my Safariland duty belt and holster?

For SafariLaminate materials, use a damp cloth and mild soap. Avoid harsh chemicals or abrasive scrubbers. For leather products, use a high-quality leather cleaner and conditioner to maintain flexibility and finish.

Are Safariland products covered by a warranty?

All Safariland products are backed by a limited one-year warranty against defects in materials and workmanship. This ensures your equipment performs reliably under the demanding conditions of the sports and tactical industries.